This Warranty & Return Policy provides you with specific legal rights, which may vary depending on your country of residence. In addition to the rights described here, you may have other legal rights under your country’s laws. AIWR does not exclude, limit, or suspend any additional legal rights you may be entitled to under applicable law. For a comprehensive understanding of your rights, we encourage you to consult the relevant laws in your country.

Before requesting warranty service, please explore the available resources to troubleshoot any product issues. If the problem persists, contact the authorized dealer or channel where you made your purchase (if applicable). Alternatively, you can email us at support@aiwr.com for further assistance.

WARRANTY EXCLUSIONS

This Warranty has certain limitations and does not apply to the following scenarios:

• Medical Usage: Products repurposed for healthcare, diagnosis, or treatment.
• Surface or Cosmetic Issues: Minor imperfections like scratches, dents, or broken plastic that do not affect product functionality, unless caused by material or manufacturing defects.
• Damage from Misuse or Accidents: This includes incidents such as collisions, fire, flooding, earthquakes, spills, or improper storage and handling.
• Unauthorized Modifications or Repairs: Damage resulting from unauthorized repairs, alterations, installations, or non-compliant use.
• Improper Use: Usage not adhering to the technical specifications outlined for the product.
• Third-Party Interactions: Damage caused by incompatible devices, software, or third-party services.
• Non-Personal Use: Products used for commercial purposes, resale, or industrial applications.
• Routine Wear and Tear: Gradual aging or natural degradation from everyday use.
• Software or Service Limitations: Any issues related to performance or features of software or services that extend beyond the product’s primary functionality.
• Tampered Products: Any product with altered, damaged, or removed serial numbers, labels, or components.

IMPORTANT NOTES:

• Loss of data is not covered. We recommend regular data backups to prevent permanent loss. Costs associated with data recovery, reinstallation, or system resets are not included under this Warranty.
• AIWR is not responsible for incidental or consequential damages arising from the use or malfunction of the product unless required by applicable law.
• This Warranty does not guarantee continuous or error-free operation of software, firmware, or online features.

This Warranty serves to address product defects within its outlined terms while encouraging responsible product use and care.